Real Estate agents have all kinds of ways of going from beginning to end in a Real Estate transaction. Some agents put in an offer, communicate attorney information and then disappear into some large black hole never communicating the progress of the deal. Others agents will return an email or phone call when asked, others don't stay on top of their deals and don't know how to respond.
This is what happened to me on a recent transaction. The other agent is rather new in the business and her client was a relative. This agent thought it would be okay to pick which information she would divulge and would not permit the listing agent to properly do their job. Even in the climate we find ourselves with the banks, where listing agents in order to do their job property need to properly scrutinize a buyer this is how she proceeded. Other than understanding that this is the job her perception was that the listing agent was unnecessarily giving her a hard time by questioning the ability of her buyer to get a mortgage.
I personnally love it when an agent informs me along the way as to the status of transaction. A call that says, my buyer has submitted his application to the bank, my buyer has gotten a provisional approval, the appraisor will be coming next week, my buyer has submitted their application to the the co-op board, my buyer is going to be interviewed on such and such, etc. I find these calls invaluable for an owner. I always approach my transactions this way and keep a listing agent and seller informed. It helps a seller plan their next step.
Buyer's need to understand that properly analyzing a buyers ability to purchase a property helps a seller make a favorable decision as to whether to accept a buyer' offer. Seller's need to feel comfortable that a buyer is qualfiied. It is no longer enough to just present a bank pre-approval. Listing agents may require further information, may call the mortgage broker or bank the buyer went to and ask some tough questions. Be prepared.